HONGXIANG MACHINERY CO. LTD places great importance on raw materials used in the manufacturing of caterpillar parts-gear reducers. Each batch of raw materials is selected by our experienced team. When raw materials arrive at our factory, we take good care of processing them. We totally eliminate defective materials from our inspections.. We differentiate ourselves by enhancing the awareness of HONGXIANG brand. We find great value in enhancing brand awareness on social media platforms. To be most productive, we establish an easy way for customers to connect to our website seamlessly from the social media platform. We also quickly respond to negative reviews and offer a solution to the customer's problem.. At HONGXIANG, we offer expertise combined with personalized, one-on-one technical support. Our responsive engineers are readily accessible for all of our customers, large and small. We also provide a wide array of complimentary technical services for our customers, such as product testing or installation..