HONGXIANG MACHINERY CO. LTD places great importance on raw materials used in the manufacturing of excavator parts supplier-excavator gear. Each batch of raw materials is selected by our experienced team. When raw materials arrive at our factory, we take good care of processing them. We totally eliminate defective materials from our inspections.. To expand our HONGXIANG brand, we conduct a systematic examination. We analyze what product categories are suitable for brand expansion and we make sure these products can offer specific solutions for customers' needs. We also research different cultural norms in the countries we plan to expand into because we learn that foreign customers' needs are probably different from those of domestic.. In order to deliver satisfactory service at HONGXIANG, we have employees who really listen to what our customers have to say and we maintain a dialogue with our customers and take note of their needs. We also work with customer surveys, taking into consideration the feedback we receive..