HONGXIANG MACHINERY CO. LTD attaches great importance to the raw materials of excavator parts supplier-hitachi parts. Apart from choosing low-cost materials, we take the properties of material into consideration. All the raw materials sourced by our professionals are of the strongest properties. They are sampled and examined to ensure they comply with our high standards.. We receive important feedback on how our existing customers' experience HONGXIANG brand by conducting customer surveys through regular evaluation. The survey aims to give us information on how customers value the performance of our brand. The survey is distributed biannually, and the result is compared with earlier results to identify positive or negative trends of the brand.. We pride ourselves with outstanding services that make our relationship with customers as easy as possible. We are constantly putting our services, equipment, and people to the test in order to better serve customers at HONGXIANG. The test is based on our internal system which proves to be high efficiency in the improvement of service level..