Through the innovative design and flexible manufacturing, HONGXIANG MACHINERY CO. LTD has built a unique and innovative portfolio of vast product range, such as excavator parts supplier-travel reducer. We constantly and consistently provide a safe and good working environment for all our employees, where each can develop to their full potential and contribute to our joint goals - maintain and facilitate the quality.. Our top priority is to build up confidence with the customers for our brand - HONGXIANG. We are not afraid of being criticized. Any criticism is our motivation to become better. We open our contact information to customers, allowing customers to give feedback on the products. For any criticism, we actually make efforts to rectify the mistake and feedback our improvement to customers. This action has effectively helped us build long-term trust and confidence with customers.. We have built a strong customer service team - a team of professionals with the right skills. We organize training sessions for them to improve their skills such as excellent communication skills. Thus we are able to convey what we mean in a positive way to customers and provide them with the required products at HONGXIANG in an efficient manner..