During the production of excavator swing drive-final drive caterpillar, HONGXIANG MACHINERY CO. LTD divides the quality control process into four inspection stages. 1. We check all incoming raw materials before usage. 2. We perform inspections during the manufacturing process and all manufacturing data are recorded for future reference. 3. We check the finished product according to the quality standards. 4. Our QC team will randomly check in the warehouse before shipment. . We receive important feedback on how our existing customers' experience HONGXIANG brand by conducting customer surveys through regular evaluation. The survey aims to give us information on how customers value the performance of our brand. The survey is distributed biannually, and the result is compared with earlier results to identify positive or negative trends of the brand.. In order to deliver satisfactory service at HONGXIANG, we have employees who really listen to what our customers have to say and we maintain a dialogue with our customers and take note of their needs. We also work with customer surveys, taking into consideration the feedback we receive..