During the production of excavator swing drive-travel motor komatsu, HONGXIANG MACHINERY CO. LTD divides the quality control process into four inspection stages. 1. We check all incoming raw materials before usage. 2. We perform inspections during the manufacturing process and all manufacturing data are recorded for future reference. 3. We check the finished product according to the quality standards. 4. Our QC team will randomly check in the warehouse before shipment. . We receive important feedback on how our existing customers' experience HONGXIANG brand by conducting customer surveys through regular evaluation. The survey aims to give us information on how customers value the performance of our brand. The survey is distributed biannually, and the result is compared with earlier results to identify positive or negative trends of the brand.. We pride ourselves with outstanding services that make our relationship with customers as easy as possible. We are constantly putting our services, equipment, and people to the test in order to better serve customers at HONGXIANG. The test is based on our internal system which proves to be high efficiency in the improvement of service level..