HONGXIANG MACHINERY CO. LTD promises to provides customers with products that have a quality that matches their needs and requires, such as final drive parts-excavator swing gearbox. For every new product, we would launch test products in selected regions and then take feedback from those regions and launch the same product in another region. After such regular tests, the product might be launched all across our target market. This is done to give chances to us to cover all loopholes at the design level.. To increase the awareness of our brand - HONGXIANG, we have made lots of efforts. We actively collect feedback from customers on our products through questionnaires, emails, social media, and other ways and then make improvements according to the findings. Such action not only helps us improve the quality of our brand but also increases the interaction between customers and us.. We have created an easily accessible way for customers to give feedback through HONGXIANG. We have our service team standing by for 24 hours, creating a channel for customers to give feedback and making it easier for us to learn what needs improvement. We make sure our customer service team is skilled and engaged to provide the best services..