HONGXIANG MACHINERY CO. LTD places great importance on raw materials used in the manufacturing of motor travel-excavator gear. Each batch of raw materials is selected by our experienced team. When raw materials arrive at our factory, we take good care of processing them. We totally eliminate defective materials from our inspections.. We differentiate ourselves by enhancing the awareness of HONGXIANG brand. We find great value in enhancing brand awareness on social media platforms. To be most productive, we establish an easy way for customers to connect to our website seamlessly from the social media platform. We also quickly respond to negative reviews and offer a solution to the customer's problem.. In order to deliver satisfactory service at HONGXIANG, we have employees who really listen to what our customers have to say and we maintain a dialogue with our customers and take note of their needs. We also work with customer surveys, taking into consideration the feedback we receive..