HONGXIANG MACHINERY CO. LTD promises to provides customers with products that have a quality that matches their needs and requires, such as final drive caterpillar-excavator gearbox. For every new product, we would launch test products in selected regions and then take feedback from those regions and launch the same product in another region. After such regular tests, the product might be launched all across our target market. This is done to give chances to us to cover all loopholes at the design level.. To increase the awareness of our brand - HONGXIANG, we have made lots of efforts. We actively collect feedback from customers on our products through questionnaires, emails, social media, and other ways and then make improvements according to the findings. Such action not only helps us improve the quality of our brand but also increases the interaction between customers and us.. The basis of our success is our customer-focused approach. We place our customers at the heart of our operations, providing excellent customer service available at HONGXIANG and recruiting highly motivated external sales agents with exceptional communication skills to continuously ensure clients are satisfied. Fast and safe delivery is regarded of great importance by every customer. Thus we have perfected out distribution system and worked with many reliable logistics companies to ensure efficient and reliable delivery..