As the main manufacturer of travel device excavator-excavator reduction gear, HONGXIANG MACHINERY CO. LTD carries out a strict quality control process. Through quality control management, we examine and refine the manufacturing defects of the product. We employ a QC team which is composed of educated professionals that have years of experience in the QC field to achieve the quality control goal.. We differentiate ourselves by enhancing the awareness of HONGXIANG brand. We find great value in enhancing brand awareness on social media platforms. To be most productive, we establish an easy way for customers to connect to our website seamlessly from the social media platform. We also quickly respond to negative reviews and offer a solution to the customer's problem.. In order to deliver satisfactory service at HONGXIANG, we have employees who really listen to what our customers have to say and we maintain a dialogue with our customers and take note of their needs. We also work with customer surveys, taking into consideration the feedback we receive..