HONGXIANG MACHINERY CO. LTD promises to provides customers with products that have a quality that matches their needs and requires, such as travel reduction gear-excavator reduction gear. For every new product, we would launch test products in selected regions and then take feedback from those regions and launch the same product in another region. After such regular tests, the product might be launched all across our target market. This is done to give chances to us to cover all loopholes at the design level.. In order to build confidence with the customers on our brand - HONGXIANG, we have made your business transparent. We welcome customers' visits to inspect our certification, our facility, our production process, and others. We always actively show up in many exhibitions to detail our product and production process to customers face to face. In our social media platform, we also post abundant information about our products. Customers are given multiple channels to learn about our brand.. We can all agree that no one likes to get a response from an automated email, therefore, we have built a reliable customer support team which can be contacted via [网址名称] to respond and solve customers' problem on a 24 hours basis and in a timely and effective manner. We provide them regular training to enrich their know-how of products and improve their communication skills. We also offer them a good working condition to keep them always motivated and passionate..