Once customers encounter some problems with the travel reduction gear operations, installation, and other issues, they can directly come to our after-sales service members. They are warm-hearted and dedicated to helping deal with the problems by resorting to the mechanical engineers. The service members will write down the engineer advice and send them to customers through email. For urgent questions, our engineers will make a phone call to clear up the confusion. There is contact information for customers to reach, please access our website.

Standing on top of others, HONGXIANG MACHINERY is the leading brand in the final drive excavator field. HONGXIANG focuses on providing a variety of Doosan excavator parts for customers. HONGXIANG excavator parts has attracting designs with consistency. Its surface is sleek and burr-free, which makes it show a clean appearance. The product features thermal conductivity. The materials used have good internal thermal conduction, which helps conduct heat away from the core to the surface. This product allows excavators to run safer when they are down the slope.

We seek to forge mutually beneficial partnerships with our suppliers and to conduct responsible, ethical and sustainable business with them.